Report a bug or share product feedback
Tell the MerchandAise team about platform bugs, checkout issues, localization problems, or product feedback. Include reproduction steps, expected behavior, and screenshots so we can triage faster.
When to use this page
Use this page to report storefront bugs, checkout issues, localization defects, incorrect content, broken navigation, or general product feedback for MerchandAise.
Fields and supported inputs
- Required fields: title and description.
- Optional fields: priority for bug reports, email for follow-up, and image or PDF attachments.
- Two submission modes are available: bug report and feedback.
- Attachments should help the team reproduce or understand the issue quickly.
What to include in a bug report
- The exact page, route, or flow where the issue happened.
- Clear reproduction steps from start to finish.
- Expected behavior and actual behavior.
- Relevant locale, device, browser, or order stage if the bug depends on context.
What to include in feedback
- What goal you were trying to complete.
- What felt confusing, slow, missing, or unexpectedly difficult.
- Any suggestion that would make the workflow clearer or faster.
- Screenshots or examples when visual context matters.
What happens after submission
MerchandAise reviews incoming reports to reproduce issues, prioritize fixes, and contact the reporter when more context is needed.
Common reporting questions
What helps the team reproduce an issue quickly?
Include the page URL, the steps you followed, the expected result, the actual result, and any screenshots that show the problem clearly.
Should I use bug report or feedback?
Choose bug report when something is broken or incorrect. Choose feedback when the experience works but could be clearer, faster, or more useful.
Can I leave contact details for follow-up?
Yes. Email is optional, but adding it helps the team reach you if they need more detail to reproduce the issue.