Your questions
A few things to plan for.
Start with what you know. We can help you work through the rest.
What company merchandise can I create?+
Share ideas for team apparel, employee welcome kits, milestone gifts or everyday essentials. Bottles, bags and supported apparel are starting points. Available products, decoration and quantities are confirmed for your request.
Do I need design experience to use the AI designer?+
No. Describe your team and the product you have in mind, then give feedback on the design. AI-guided design runs in supported MerchandAise ChatGPT workspaces; access depends on your account and setup. You can also explore supported products in the website 3D editor or contact our team.
Can you help us create employee welcome kits?+
Yes. Share your ideas for the contents, packaging and welcome message, along with quantities, budget and destinations. Each product and any packing or assembly requirements need review. The mailer box shown is a packaging example; it does not include a ready-made kit.
Can we personalize items or deliver to multiple offices?+
Include names, role or size variations and delivery locations in your brief. We review the supported personalization, packing and distribution options for the selected products. Availability, costs and timing are confirmed in the quote.
Is there a minimum order quantity, and can we reorder later?+
Minimum quantities depend on the product and decoration method. Share your estimated quantity and budget for review. For a repeat order, reference the approved design; current product availability, quantities, pricing and timing still need confirmation.
How do proofs, samples and delivery work?+
Confirm the digital design and technical requirements before production. Sample options, approval steps and their costs and timing are reviewed for your product. A 3D preview is not a physical sample. Share your required arrival date early so production and delivery can be checked before you agree to the quote.
