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Sustainability

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Sustainability

Choose with purpose.

Start with how your product will be used. Then consider materials, quantities, packaging and delivery—with clear information about what is known and what still needs checking.

Discuss your priorities →Explore products in 3D →
Materials↓Design & use↓Evidence↓Questions↓
Start with the useWho needs it, and for how long?
Look at the whole productMaterials, design, packaging and delivery
Ask for the evidenceSpecific to the product you choose

Start with the purpose

What makes a product right for you?

A welcome gift, a team jersey and retail packaging serve different needs. Bring your priorities into the brief alongside the design, budget and delivery date. We can help identify supported options and questions that need supplier review.

Before you order

Four questions worth asking.

Use these to plan a personal purchase, a club order or a company project.

  • 01

    What will people use, and what quality, care or durability requirements matter?

  • 02

    How many do you actually need? Check available quantities and the conditions for reordering.

  • 03

    What materials, decoration and packaging are available for this exact product?

  • 04

    What information can be verified, and which production or delivery details are still open?

  • Materials and packaging

    Look beyond a material label.

    Consider the full specification: composition, construction, artwork, intended use and packaging. Recycled content or a certification is one part of that decision; it does not establish the environmental impact of the whole product.

    The product

    Ask for the material composition and available alternatives. If you need recycled content, organic fibers or a particular certification, make it a requirement to check before confirming the order.

    The packaging

    Explain how the product will be protected, presented and delivered. Ask which packaging options are supported and what reuse or disposal information is available for the destination.

    Review before production

    See the design. Ask better questions.

    Explore supported products in real-time 3D. Review colors, artwork and placement, then give feedback in plain language when designing with AI in ChatGPT. No design experience is needed to explain what you want. The preview shows your design; physical properties and environmental claims need separate evidence.

    Before approving the design

    • Check logos, artwork placement and the intended colors.
    • Confirm the selected material and production specification.
    • Review current price, quantity and delivery terms after changes.
    • Confirm the sample and approval requirements stated in your quote.

    Beyond the first order

    Think about what happens next.

    Include everyday use and future needs in the brief, as well as the day the product arrives.

    01

    Use and care

    Ask about construction, decoration and care instructions for the intended use.

    02

    Quantity and reorders

    Plan around demand and check minimum quantities and future availability.

    03

    After use

    Request applicable reuse or disposal guidance. Do not assume a take-back or recycling service is included.

    Know what supports the claim

    Understand what is known.

    A useful sustainability discussion distinguishes evidence from an estimate or an unanswered question.

    Documented

    Information supported by applicable product or supplier records, with the scope and source identified.

    Estimated

    A planning assumption or comparison that has not been verified as an outcome for your order.

    Still to check

    Missing material, certification, production or delivery information that needs further review.

    Your product brief

    Keep the important details together.

    Ask for the information you need before approving your product. Availability depends on the exact product and supplier; a brief is not an impact certificate.

    A useful review covers

    • The chosen product, material composition and decoration
    • Applicable documents and the product or process they cover
    • Quantity, packaging and delivery assumptions
    • Approved design, quote and required sample decisions
    • Open questions and information that remains unavailable

    Check what a document actually covers.

    A certification shown for one material, facility or process does not automatically cover every product or order.

    Questions to ask about certification
    • Who issued the document, and is it current?
    • Which product, material, facility or process is covered?
    • Does that scope apply to the specification being quoted?
    When information is missing
    • State the evidence you need in your brief.
    • Confirm what can be provided for the selected product.
    • Keep unverified statements out of your own product claims.

    How we communicate

    Specific claims need specific evidence.

    This page explains our approach to product decisions. It does not certify the catalog or report measured environmental savings.

    • Material and certification statements must apply to the selected product.
    • Estimates are identified separately from verified information.
    • A 3D preview is not proof of reduced waste or emissions.
    • Missing evidence stays an open question, not a promised result.

    Start with the brief

    Tell us what matters to you.

    Include the product, intended use, quantity, budget, destination and date. Add any material, packaging or documentation requirements that will guide your decision.

    Example brief

    “We’re planning welcome kits for 80 people. Help us compare durable products and minimal packaging. Tell us what material information can be verified before we order.”

    Questions, answered plainly

    A few helpful answers.

    Is every MerchandAise product sustainable?

    No single label describes the whole catalog. Evaluate the selected product, its intended use, materials, production, packaging and delivery. Ask which information is supported by applicable evidence.

    Can I request recycled materials or certified products?

    Yes. Include the composition or certification you need in your brief. Availability and documentation must be checked for the exact product, supplier and quantity before an option is confirmed.

    Does 3D design replace a physical sample?

    No. Real-time 3D helps you review the design, but does not prove physical feel, durability or the manufactured result. Current personalized-order workflows require approval of a genuine production sample before mass production. Your quote confirms the applicable requirements.

    Can you provide a carbon footprint for my order?

    Only where applicable, verifiable data is available for the selected production and delivery path. Ask what data and methodology support a figure. Missing information or planning estimates must not be presented as measured emissions or savings.

    How do I include sustainability in a product request?

    Describe who will use the product, how it will be used, the quantity, budget, destination and deadline. Include material, packaging and evidence requirements, and say which are essential. Use the contact page to discuss the next step.

    Your next step

    Start with your priorities.

    Share your idea and the information you need to make a decision. We’ll help identify the next step for your product.

    Discuss your priorities↗Explore products in 3D→