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Bug Report

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Bug Report

Report a problem. Share an idea.

Tell us what happened or what would make MerchandAise better. A few clear details—and a screenshot when useful—help us understand it faster.

Use this form to report bugs or share feedback with optional contact details and attachments.

Choose what you want to send

Choose bug report for broken behavior or feedback for product suggestions.

Choose this when something is broken, incorrect, or stopping you from completing a task.

Describe the steps to reproduce, the expected result, and the actual result.

Priority helps the team triage production-impacting bugs faster.

Up to 5 images or PDFs, 5 MB each.

Before you send

A useful bug report includes

You do not need to diagnose the cause. Tell us where you were, what you tried, and what happened.

  • The exact page, route, or flow where the issue happened.
  • Clear reproduction steps from start to finish.
  • Expected behavior and actual behavior.
  • Relevant locale, device, browser, or order stage if the bug depends on context.

What happens next

Your submission enters our review queue. If you add an email, we may contact you when we need more context.

Common reporting questions

What helps the team reproduce an issue quickly?

Include the page URL, the steps you followed, the expected result, the actual result, and any screenshots that show the problem clearly.

Should I use bug report or feedback?

Choose bug report when something is broken or incorrect. Choose feedback when the experience works but could be clearer, faster, or more useful.

Can I leave contact details for follow-up?

Yes. Email is optional, but adding it helps the team reach you if they need more detail to reproduce the issue.

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Describe or upload what you want, review it in product-native 3D, receive supplier-backed price, MOQ, and delivery expectations for supported products, and buy through MerchandAise.

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