Your questions
A few things to know.
You can start with an idea and work through the details with us.
What can I create for my shop or brand?+
Request customer merchandise, purchase gifts, branded packaging, staff apparel or launch kits. We review the product, material, quantity and destination to confirm what can be offered. Custom fixtures and new structures need separate technical review.
Do I need a finished design?+
No design experience is needed. Describe your idea or share a logo, photo or sketch, then explain what you want to keep or change. Use artwork you own or have permission to use.
How do I use the AI designer?+
AI-guided design runs in supported MerchandAise ChatGPT workspaces. Access depends on your account and workspace setup. Contact our team to get started, or explore a supported product in the website 3D editor.
Can I plan products for more than one location?+
Yes. Include the quantities and destinations in your brief, along with any different artwork or sizes. Packing, separate deliveries and timing must be reviewed and confirmed in the quote.
When will I know the price, minimum quantity and delivery date?+
After the product, design, quantity and destination have been reviewed. Your quote confirms current terms. If the cost or timing does not fit, ask about supported alternatives and a revised quote.
How are proofs and samples handled?+
Digital design approval and technical producibility must be confirmed. Ask which sample options and approval requirements apply to your product, including their cost and timing. A 3D preview is not a physical sample.
