Your questions
A few things to plan for.
Start with what you know. We can help you work through the rest.
What event merchandise can I create?+
Share ideas for attendee giveaways, staff apparel, speaker gifts or products for a celebration. Bottles, bags and supported apparel are starting points. Available products, decoration and quantities are confirmed for your request.
Do I need design experience to use the AI designer?+
No. Describe your event and the product you have in mind, then give feedback on the design. AI-guided design runs in supported MerchandAise ChatGPT workspaces; access depends on your account and setup. You can also explore supported products in the website 3D editor or contact our team.
Can you meet my event deadline?+
Share your required arrival date, delivery location, product idea and quantity early. We review production, approvals and delivery before confirming terms. If the timing does not fit, ask about supported alternatives. A request or preview does not reserve a delivery date.
Is there a minimum order quantity?+
Minimum quantities depend on the selected product and decoration. Include your estimated quantity and budget in the brief; your quote confirms current terms. Ask about alternatives if the proposed quantity does not suit your event.
Can I include sponsor logos or different crew designs?+
Include the artwork, logo hierarchy, placement rules and any variations in your brief. Supported options and any extra costs need review for each product. Use logos you own or have permission to use and confirm the final artwork with the relevant people.
How do proofs, samples and delivery work?+
Confirm the digital design and technical requirements before production. Sample options, approval steps and their costs and timing are reviewed for your product. A 3D preview is not a physical sample. Include venue access, packing or distribution requirements so they can be checked before you agree to the quote.