Custom Retail Merchandise & Packaging | MerchandAise

Bring your brand into everyday life.

Create custom merchandise, branded packaging and apparel for your team. Start with an idea, explore supported products in real-time 3D and review a quote. No design experience needed.

Start with what you know

Our team reviews your idea and the current product options. ChatGPT access depends on your account and whether MerchandAise is enabled for your workspace.

• Explore retail ideas: /en-us/retail#products
• Discuss your project: /en-us/contact

For your customers. For your team.

Ideas for a first pop-up, a new collection or an established shop. Products, materials and quantities are reviewed for your project.

• Customer gifts and merchandise Bottles, bags and other product ideas for a launch, a purchase gift or your own merchandise collection.
• Branded packaging Boxes, bags, labels and inserts that carry your colors and message beyond the shop.
• Staff apparel Shirts and other supported apparel for the people who represent your brand.
• Launch kits and event print Bring together product, packaging and print ideas for an opening, pop-up or new collection.

Browse products

A conversation can shape the details.

In a supported MerchandAise ChatGPT workspace, describe your idea, see the product in real-time 3D and ask for changes. No design software experience needed.

Example prompt: Create a stainless-steel bottle with our store logo as a gift with purchase for our launch.

Example feedback: Make the logo smaller and move it higher on the bottle.

• Explore AI design: /en-us/ai-custom-product-designer
• Share a product reference: /en-us/product-upload

Start with the idea. Build the details.

MerchandAise helps connect your design choices with the practical details of making and delivering the products.

• Share your idea Describe the product, occasion and people it is for. Add a logo or reference, plus quantity and timing if you know them.
• Explore the design See supported products in real-time 3D. Get creative guidance in a supported AI session, or work through the brief with our team.
• Review your quote Confirm products, artwork, quantities and destinations. Review current pricing, delivery and approval requirements before ordering.

Make it yours. Make it useful.

A good product fits the way it will be used, as well as the way you want it to look.

• Brand and artwork Explore colors, logo placement and your message. Available printing and decoration methods depend on the chosen product.
• People and purpose Think about who will use it, apparel sizes and packaging fit. New structures or unusual materials need technical review.
• Quantity and timing Share how many you need and where they should go. We review minimum quantities, packing and delivery against your plans.

Know what you are approving.

The preview helps you choose. The reviewed specifications and quote define what will be made.

• Preview the design Real-time 3D shows supported design choices. Screen colors, materials and finishes can differ from the physical product.
• Confirm current terms Your quote covers the agreed products, quantities and delivery requirements. Changes and reorders need current review. MerchandAise remains your point of contact.
• Review proof and sample requirements Approve the exact digital proof, confirm producibility, and complete the technical checks and sample approvals specified for your order before mass production. Any offered customer-sample choice must be explicit; existing accepted requirements remain binding.

Useful details, when you need them.

Start without a finished specification. These guides help you prepare the details as your project develops.

• Plan your packaging: /en-us/blogs/branded-merchandise-packaging-specification-guide Think through dimensions, artwork, materials and packing.
• Compare production options: /en-us/blogs/custom-merchandise-supplier-comparison-matrix Understand product capabilities, decoration methods and quality checks.
• Understand quantities and timing: /en-us/blogs/custom-merchandise-moq-lead-time-guide See how quantities, approvals and delivery affect your plan.

A few things to know.

You can start with an idea and work through the details with us.

• What can I create for my shop or brand? Request customer merchandise, purchase gifts, branded packaging, staff apparel or launch kits. We review the product, material, quantity and destination to confirm what can be offered. Custom fixtures and new structures need separate technical review.
• Do I need a finished design? No design experience is needed. Describe your idea or share a logo, photo or sketch, then explain what you want to keep or change. Use artwork you own or have permission to use.
• How do I use the AI designer? AI-guided design runs in supported MerchandAise ChatGPT workspaces. Access depends on your account and workspace setup. Contact our team to get started, or explore a supported product in the website 3D editor.
• Can I plan products for more than one location? Yes. Include the quantities and destinations in your brief, along with any different artwork or sizes. Packing, separate deliveries and timing must be reviewed and confirmed in the quote.
• When will I know the price, minimum quantity and delivery date? After the product, design, quantity and destination have been reviewed. Your quote confirms current terms. If the cost or timing does not fit, ask about supported alternatives and a revised quote.
• How are proofs and samples handled? A 3D preview is not a physical sample. The confirmed quote explains any available customer-sample choices, costs, limitations, and timing. Approve the exact digital proof and complete mandatory technical checks and any required or selected sample approval before mass production. Existing accepted-order requirements remain binding.

What will you create next?

Share what you have in mind for your customers or team. We will help you work out the next step.

• Discuss your project: /en-us/contact
• Explore AI design: /en-us/ai-custom-product-designer