Custom Hospitality Merchandise & Staff Apparel | MerchandAise

Make every welcome feel like you.

Create branded merchandise for your hotel, restaurant, café or spa. Explore supported products in real-time 3D with AI guidance, then review a quote. No design experience needed.

Start with your place and an idea

Tell us what you have in mind. ChatGPT access depends on your account and whether MerchandAise is enabled for your workspace.

• Explore hospitality ideas: /en-us/hospitality#products
• Discuss your project: /en-us/contact

For your team. For your guests.

Bring your identity to the things people wear, use and take home. Product options, quantities and availability are reviewed for your request.

• Staff apparel Explore branded shirts, layers and uniform ideas for your team. Share roles, sizes, comfort and care requirements so the selected products can be reviewed.
• Guest gifts Plan a welcome gift, a thank-you or a keepsake from a stay. Include your ideas for the products, message and presentation.
• Branded drinkware Consider bottles and other supported drinkware for your venue or guest shop. Share how the product will be used, cleaned and presented.
• Packaging and printed details Bring a consistent look to gift boxes, inserts and takeaway packaging ideas. Intended use, dimensions, materials and any food-contact requirements need review.

Browse hospitality products

Describe the feeling. Shape the product.

In a supported MerchandAise ChatGPT workspace, describe what you want, see the product in real-time 3D and give feedback. No design software experience needed.

Example prompt: Design a reusable bottle for our boutique hotel, with a small hotel logo on the front and a calm sage-green finish.

Example feedback: Make the logo smaller and show me a darker green.

• Explore AI design: /en-us/ai-custom-product-designer
• Share a product reference: /en-us/product-upload

From a first idea to a reviewed quote.

Work through the design and practical details together, whether you are opening a new venue or refreshing an existing one.

• Share your setting Tell us about your venue, guests and team. Include product ideas, brand references, quantities, budget and a required arrival date if you have them.
• Shape the design Explore supported products in real-time 3D. Give feedback in a supported AI session, or work through the idea with our team.
• Review the plan Confirm artwork, sizes, quantities and delivery details. Review the quote, timing and approval requirements before ordering.

The right details, from the start.

A useful brief helps us review what fits your venue, service and budget.

• Daily use and care Explain who will wear or use each product and how often it will be cleaned. Fit, materials and care instructions need checking for the selected product.
• Brand and presentation Share your logo, colors and placement preferences. Include packaging or guest-message ideas and any location variations. Use artwork you own or have permission to use.
• Quantities and arrival dates Include quantities by product and size, your delivery locations and the date goods need to arrive. Opening dates, seasonal demand and repeat-order plans help shape the review.

Know what is confirmed.

A design preview helps you decide. The reviewed specifications and quote define the production and delivery plan.

• Preview the design Real-time 3D shows supported choices. Screen colors, materials and finishes can differ from the physical product.
• Confirm current terms Your quote confirms the agreed product, quantity, price and delivery terms. A requested arrival date is not a delivery promise; changes and reorders may need a fresh review.
• Review proofs and samples Approve the exact digital proof, confirm producibility, and complete the technical checks and sample approvals specified for your order before mass production. Any offered customer-sample choice must be explicit; existing accepted requirements remain binding.

A little guidance for your next project.

Explore the details that affect product choice, presentation, quantities and delivery.

• Compare product and supplier requirements: /en-us/blogs/custom-merchandise-supplier-comparison-matrix Prepare questions about materials, decoration, samples and quality.
• Understand quantities and timing: /en-us/blogs/custom-merchandise-moq-lead-time-guide See how minimum quantities, approvals and delivery affect your plan.
• Plan your packaging: /en-us/blogs/branded-merchandise-packaging-specification-guide Work through dimensions, protection, inserts and presentation.

A few things to plan for.

Start with what you know. We can help you work through the rest.

• What hospitality merchandise can I create? Share ideas for staff apparel, guest gifts, branded drinkware or packaging for your hotel, restaurant, café or spa. Supported products can be explored in 3D. Available products, decoration, materials and quantities are confirmed for your request.
• Do I need design experience to use the AI designer? No. Describe your venue and the product you have in mind, then give feedback on the design. AI-guided design runs in supported MerchandAise ChatGPT workspaces; access depends on your account and setup. You can also explore supported products in the website 3D editor or contact our team.
• Can you help with staff uniforms and sizing? Share the roles, working conditions, quantities and sizes for your team. Include fit, care and personalization requirements. We review them against the selected garments; a design preview does not confirm fit or suitability for a particular role.
• Can we coordinate products across several locations? Include your shared branding, location variations, quantities and destinations in the brief. Each product and any split-delivery, packing or personalization requirements need review. The quote confirms the agreed scope, costs and timing.
• Is there a minimum order quantity, and can we reorder? Minimum quantities depend on the product and decoration method. Share your estimated quantities and budget for review. For a repeat order, reference the approved design; current availability, materials, pricing and timing still need confirmation.
• Can you meet our opening date or seasonal deadline? Share the date goods need to arrive, delivery locations, products and quantities early. We review production, approvals and delivery before confirming terms. Digital approval and technical checks remain required; sample options and their costs and timing depend on your product and quote. A preview or request does not reserve a delivery date.

What would make your guests feel welcome?

Share your venue, idea and timing. We will help you work out the next step.

• Discuss your project: /en-us/contact
• Explore AI design: /en-us/ai-custom-product-designer