{"pageKey":"About_Us","slug":"aboutus","locale":"en-US","localeResolved":"en-US","fallbackApplied":false,"version":"aboutus@2026-09-24T05:27:44.097Z","lastModified":null,"canonicalUrl":"https://www.merchandaise.com/en-us/aboutus","payload":{"slug":"aboutus","purpose":"llm-about","title":"Good ideas deserve to become real.","description":"We’re building a simpler way to create custom products. Bring an idea, see it take shape in real-time 3D and refine it with AI guidance—then work through the details that make it possible.","source":{"type":"static","id":"About_Us"},"sections":[{"heading":"Your imagination is a place to start.","paragraphs":["A team jersey. Packaging for a new brand. A gift with a story behind it. Creating a product starts with knowing what you want it to mean. You should be able to begin before you have the design skills or all the technical answers.","MerchandAise brings AI-assisted design, interactive 3D and product review into one connected journey. Our ambition is to make creating physical products accessible to anyone, with a clear next step from the first idea to delivery."]},{"heading":"An idea you can see. Decisions you can understand.","items":[{"title":"Design through conversation","description":"Describe your idea and give feedback in a supported MerchandAise ChatGPT workspace. AI helps you explore the design without learning specialist design software."},{"title":"See it in real-time 3D","description":"Rotate supported products and inspect colors, artwork and placement as you refine them. The preview makes your choices visible before you approve a design."},{"title":"Keep the practical details together","description":"Review the product, quantity, budget and destination alongside the design. Our team helps work through open questions and prepares the next step toward a confirmed quote."}],"note":"ChatGPT access depends on your account and whether MerchandAise is enabled for your workspace. Product options and ordering availability need confirmation for your request.","list":["Discover AI design: /en-us/ai-custom-product-designer","Explore the configurator: /en-us/configurator","Discuss your idea: /en-us/contact"]},{"heading":"From your first thought to a considered decision.","items":[{"title":"Bring what you have","description":"Start with an idea, an image or a product. Tell us who it is for, how many you need and when you need it."},{"title":"Explore and refine","description":"Use supported 3D products to try your design, or share a reference for review. If something is unavailable, we can investigate suitable alternatives."},{"title":"Confirm before you proceed","description":"Review the exact design, product, price, quantity and delivery terms. We explain the applicable proof and sample steps before production."}],"cta":{"label":"Start with a reference image","url":"/en-us/product-upload"}},{"heading":"For something personal. Or something shared.","paragraphs":["Individuals, clubs, companies and brands can all bring an idea. You do not need to create a club or a storefront to get started."],"items":[{"title":"Individuals","description":"Personal projects and thoughtful gifts, with quantities and options reviewed for the product you choose."},{"title":"Clubs and communities","description":"Teamwear, member merchandise and event ideas that express what brings your group together."},{"title":"Companies and brands","description":"Branded products, employee gifts, packaging and collections built around your identity and purpose."}],"list":["Explore gift ideas: /en-us/gifts","Explore club ideas: /en-us/football","Explore packaging ideas: /en-us/printpacks"]},{"heading":"Based in Switzerland. Built around your idea.","paragraphs":["MerchandAise is operated by Hutter Products GmbH in Marbach, Switzerland. Hutter Products GmbH is the buyer-facing seller for MerchandAise commerce, bringing a clear company identity to your design and ordering journey."],"items":[{"title":"Operating company","description":"Hutter Products GmbH"},{"title":"Registered office","description":"Fortunastrasse 5, 9437 Marbach, Switzerland"},{"title":"Swiss company UID","description":"CHE-284.907.929"}],"list":["Company details: /en-us/impressum","Contact our team: /en-us/contact"]},{"heading":"A clear picture. At every step.","items":[{"title":"Your choices stay yours","description":"Your brief, artwork and priorities guide the discussion. Review the exact design and commercial terms before you approve the next step."},{"title":"Product details need evidence","description":"A 3D preview helps you judge the digital design. Physical fit, materials, colors and finish need product-specific review and the applicable proof and sample checks."},{"title":"Room to grow, with care","description":"We’re building broader product and production coverage. New ideas may need sourcing or technical review; an exploration is not a promise of availability."}],"paragraphs":["Material and sustainability choices should be supported by evidence for the specific product. We discuss available options and their trade-offs as part of your request."],"cta":{"label":"Our sustainability approach","url":"/en-us/sustainability"}},{"heading":"Get to know MerchandAise.","items":[{"title":"What is MerchandAise?","description":"MerchandAise is a platform for creating custom physical products with AI-assisted design, real-time 3D on supported products and a path to a reviewed quote. It is operated by Hutter Products GmbH in Switzerland and serves individuals, clubs, companies and brands."},{"title":"Do I need design experience?","description":"No. Start by describing your idea or sharing a reference. In supported MerchandAise ChatGPT workspaces, you can give feedback as the design develops. Access depends on your account and workspace setup. You can also explore supported products on the website or contact our team."},{"title":"Can I request a product that is not in the catalog?","description":"Yes. Share the idea, reference images, quantity, budget and destination. We can investigate sourcing or technical options. Feasibility, price and availability need review before an offer can be confirmed."},{"title":"Who am I buying from?","description":"Hutter Products GmbH is the seller for MerchandAise commerce. The company is based at Fortunastrasse 5, 9437 Marbach, Switzerland, with Swiss UID CHE-284.907.929. Review the company details and applicable terms for your order."},{"title":"Can I order immediately after seeing a design?","description":"A digital design is the starting point for review. The current ordering journey is quote-first: the exact product, quantity, destination and final price need confirmation before payment. Applicable digital-proof and genuine-sample approvals are required before mass production."},{"title":"Can suppliers work with MerchandAise?","description":"Suppliers can share their products and production capabilities through the partner inquiry page. Catalog, technical and commercial information needs review before any product or production option becomes available to customers."}],"cta":{"label":"Explore supplier partnerships","url":"/en-us/partners"}},{"heading":"What would you like to create?","paragraphs":["Start with a product, explore AI design or talk it through with our team. You can begin with an unfinished idea."],"list":["Explore products: /en-us/shop","Talk to our team: /en-us/contact"],"cta":{"label":"Explore products","url":"/en-us/shop"}}]},"metadata":{"source":"route-owned-source","schema":"2025-11-05"}}